Install Software using “Software Center”

News, Software, Support No Comments »

Technology services has a new tool to deploy software to district owned machines that does not require the end user to have administrative rights. The tool is called Microsoft Software Center. For staff and students to use this tool please use the directions below.

Go to Start, Type Software Center.

 

 

 

 

 

 

 

 

 

 

 

 

If there is nothing listed here hit F5 or FN+F5 (depending on laptop model). Check program name and click “Install Selected” in the lower right hand corner.

 

 

 

The program will now disappear from the “Available Software” tab and jump to the “Installation Status” tab. You should see a status of “Downloading (%)” and “Installing“. Do not shutdown or logoff during this process. Once the status turns to “Installed” you are good to go.

The program will then be located in the “Installed Software” tab.

 

Getting Rid of Malware (Babylon and Delta)

All Buildings, Best Practices, Support, Tips, Windows 1 Comment »

Many of you are experiencing trouble with malware. Please, always be careful where you click! If you would like to attempt to remove malware on your own, see instructions below.

  • RUN A SCAN
  1. Ctrl+Click Malwarebytes Anti-Malware Free, then click on “Download Now” to download this program.
  2. When it finishes downloading, double click it to install.
  3. When the installation begins, keep following the prompts in order to continue with the setup process.
    DO NOT make any changes to default settings and when the program has finished installing, make sure you LEAVE both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked, UNCHECK Enable free trial of Malwarebytes Anti-Malware PRO, then click on the Finish button.

  1. On the Scanner tab, select Perform FULL scan and then click on the Scan button to start scanning your computer.

  1. Malwarebytes’ Anti-Malware will now start scanning your computer for malware as shown below.

  1. When the Malwarebytes scan will be completed, click on Show Results.

  1. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. Please note that the infections found may be different than what is shown in the image. Make sure that everything is Checked (ticked) and click on the Remove Selected button.

  1. Restart Your computer.
  • UNINSTALL BABYLON
  1. Click the Start Menu and select Control Panel. The Control Panel window will open.

  1. In the Control Panel window click the Uninstall a program link under the Programs section.

  1. From the list of currently installed programs, select Babylon.
  2. To begin the uninstall, click the Uninstall button at the top of the list.

  1. In the Babylon Uninstall Wizard that opens, click Uninstall and then follow the onscreen instructions.

  1. Repeat these steps to remove any other Babylon related software you may have, like Babylon Toolbar, Browser Manager or Browser Protection.
  • CHANGE HOMEPAGE BACK
  1. Internet Explorer
    1. Open Internet Explorer
    2. Click the Tools menu and Internet Options
    3. In the general tab, type the URL of the web page that you want to be your home page or if you are currently on the page you wish to be set as your home page, click the Use Current button.
    4. Click Ok.
    5. The next time you open your browser it should open the page you entered.
  2. Mozilla Firefox
    1. Open Mozilla Firefox
    2. Click the Tools menu and Options
    3. Under General and Home Page, type the URL of the web page you want to be your home page.
    4. Click Ok.
    5. The next time you open your browser it should open the page you entered.
  3. Chrome
    1. Open Chrome
    2. Click the Chrome menu icon  in the top-right corner of the screen.
    3. Click Settings.
    4. Below On startup check the “Open a specific page or set of pages.”.
    5. Once checked click Set Pages.
    6. Enter URL of the page you wish to be set as your home page, Click OK.
    7. The next time you open your browser it should open the page you entered.

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Prometheans Active Inspire

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Promethean has released its newest version of their interactive software called ActiveInspire from beta to the fully functioning version. The best part is that there are two versions, personal and professional.

PERSONAL VERSION

The personal version is free to anyone who creates or has a Promethean planet account (create one here). The personal version automatically joins users to the Promethean User Community with gives users access to over 10,000 free lesson resources, weekly themes and a range of premium content from leading Education Publishers via the Promethean Planet shop. Download it here .
Training
The Promethean Planet Membership also provides training throught the Activlearning page. Providing a variety of courses including tutorials specifically for transitions and migrations, as well as ActivTips about ActivInspire. I highly recommend this area for teachers who have been accustom to using ActiveStudio or ActivePrimary. There is even a training for those teachers who are migrating from Smart Notebook Software.

Support
Like your students, I know you’ll have lots of questions and ideas – why not share them? The forum on Promethean Planet is a great place to provide feedback and exchange your views with other teachers. If you have a more technical question, you have a range options, including accessing the dedicated knowledgebase.

PROFESSIONAL VERSION

The professional version is for anyone that currently has any Promethean product. ActiveBoard, ActiveVote, ActiveExpression, ActiveSlate, etc. The professional edition has all the functionality of the personal version, provides a bunch more high end options. Check out this PDF for a comparison of the two. Activinspire_comparison_matrix.

IMPORTANT

The tech staff at CV will begin installing this new software on all machines at CV over the summer break. Teacher machines that currently use a Promethean Product will be upgraded with ActiveInspire Professional and all other machines will get the ActiveInspire Personal Edition.

I would encourage all current users of the software to check out the ActiveInspire Tips and the Activlearning page. Specifically the free workshops, Introduction to ActiveInspire and Migrating to Active Inspire Edition. We hope to make the transition to this new and amazing software as painless as possible.

Email Scams

Support No Comments »

Please watch out for emails that are similar to the following email. If you receive an email like this, please disregard and delete the message

From: Lis Puggaard
Sent: Monday, February 09, 2009 9:45 AM
Subject: You have exceeded the storage limit for your mailbox

Your mailbox has exceeded the storage limit set by your administrator. You may not be able to send or receive new mail until your mailbox size is increased by your system administrator. You are required to contact your system administrator through e-mail with your Username:{ } and Password:{ } to increase your storage limit.

System Administrator
E-mail:  web.system@live.com
systemadmin@mail2online.com

You will continue to receive this warning message periodically if your inbox size continues to exceed its size limit.

This email is intended only for the use of the individual or entity to which it is addressed and contains information that is privileged and confidential.

Security Threat

Support  Tagged , , No Comments »

This message comes from our Manager fo Computer Services Doug Stoner

Please be extremely cautious  of some recent popup messages that may be showing up on your desktops. Most state that your computer is infected and by clicking on this message, you will get the latest version of Antivirus 2009 or something similar in nature to this message. Make sure you immediately close out the message by clicking the red “X” to close the application. Do not click anywhere inside the popup even if it says cancel because cancel and accept are both treated the same way. Once installed, it is very difficult to remove an may involve re-imaging your computer. If you have not done so lately, please make sure important files are saved to the server.

The pop up that Doug is refering to looks like this.

Antivirus 2009 Pop Up

If for some reason you clicked on the remove all or ignore button you probably have installed the virus. The only safe way out is the red “X  and then it might be too late. If it is to late you will probably continually get a screen similar to the one below.
Anitvirus 2009 In progress   

 

If you accidently installed the the virus it will be difficult to remove. My recommendation would be to reinstall the operatign system and start over. Be sure to back up all your important files. Or you can try doing a google search for “antivirus 2009 pop up” and look for a few tech forums detailing the problem. Yahoo groups also has some help that may meet your situation. I can’t make recommendations for each situation because their are so many variables. Hope this helps…. and remember, click the red “X”.

 


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